Privacy Policy

PRIVACY POLICY

LAST UPDATED: 6/8/2024

INTRODUCTION
Arkanex Designs ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [www.arkanex.net] or make a purchase from us. Please read this policy carefully to understand our views and practices regarding your personal data.

Information collected: We may collect and process the following data about you:

  • Personal Identification Information: Name, email address, phone number, and shipping address.
  • Payment Information: Credit card or other payment information (processed by third-party payment processors).
  • Marketing & Communications Data: Your preferences in receiving marketing from us and your communication preferences.

HOW WE USE YOUR INFORMATION

  • We use the information we collect in the following ways:
    To process and fulfill your order: Including managing payments, fees, and charges.
  • To manage your account: Including order history and user profile.
  • To communicate with you: Including sending order confirmations, updates, and customer service responses.
  • To send marketing communications: With your consent, to inform you about new products, promotions, and other news about our company.
  • To comply with legal obligations: For fraud prevention and detection.
  • To improve our services: Using data analytics to improve our website, products, services, marketing, customer relationships, and experiences.

HOW WE HANDLE YOUR INFORMATION

We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information except as described below:

  • Service Providers: We may share your information with third-party service providers that perform services on our behalf, such as payment processing, shipping, and email delivery.
  • Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred.
  • Legal Requirements: We may disclose your information when required by law or in response to legal process.

DATA SECURITY

We implement appropriate security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security.

YOUR RIGHTS

Depending on your location, you may have the following rights regarding your personal data:

  • Access: You have the right to request access to your personal data.
  • Correction: You have the right to request the correction of inaccurate or incomplete personal data.
  • Deletion: You have the right to request the deletion of your personal data.
  • Objection: You have the right to object to the processing of your personal data.
  • Restriction: You have the right to request the restriction of processing your personal data.
  • Data Portability: You have the right to request the transfer of your personal data to another party.

COOKIES & TRACKING TECHNOLOGIES

We use cookies and similar tracking technologies to track activity on our website and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website. You are advised to review this Privacy Policy periodically for any changes.